Contact information
Contact Information
Need help with your order? We’re here to help.
For questions about orders, shipping, returns, refunds, or product support, please contact us using the information below.
Customer Support Email: ScotQuiryn@gmail.com
WhatsApp Support: +1 (425) 208-6126
Support Hours: Monday–Friday, 9:00 AM–6:00 PM PST
We usually respond within 1–2 business days. During weekends, holidays, or high-volume periods, response times may be slightly longer.
When contacting us about an order, please include:
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Your order number
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The email address used at checkout
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A short description of your issue
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Photos or videos if your item arrived damaged, defective, or incorrect
For return requests, please contact us before sending anything back. If your return is approved, we will provide return instructions and the return address by email or WhatsApp.
Please do not send products back without contacting us first. Returns sent without prior approval may not be accepted.
Store Name: SplashBurst
Website: splashburstfun.com
Customer Support Email: ScotQuiryn@gmail.com
WhatsApp: +1 (425) 208-6126